Mobile Phone on Easy EMIs

Tenure of the loan depends on the chosen brand and product. Typically, the tenure of Mobile Phone on EMIs varies between 3–24 months

Home Credit India is currently present in 179 cities and have partnered with more than 20,000 merchants in these locations. Click here to see the list of cities.

We have various loan options based on product categories, model and price, which will help you choose the loan amount and tenure as per your requirement. 

Yes, Payment Holiday has no impact on Gift Pay. Payment Holiday will extend your loan term by a month, and you need to ensure that you pay all your instalments on or before the due date. 

Gift Pay is a loan offer for select products, where the last EMI is waived off if customers pay all previous instalments on or before the due date.

Yes, the payment holiday service has no impact on the gift offer. The payment holiday service will extend your loan term by a month and you need to ensure that you pay all your instalments on or before the due date. 

The loan contract will be automatically finished six days after the payment of your second-last EMI.

Home Credit India gives you the opportunity to opt for three Value Added Services with Mobile Phone on EMIs:

• Safe Pay
• Mobile Protect
• Extended Warranty

It is a bundled service that offers Payment Holiday, Early Foreclosure and Life Insurance benefits.

Payment Holiday

This facility allows you to postpone your monthly installment by a month. Customers are eligible to avail Payment Holiday after paying the first two EMIs on or before the due date. The service can be used twice during the loan term, with at least one EMI having been paid between two services. The loan term increases by one month every time this service is used.

Free Early Repayment 

Customers can foreclose the loan any time during the loan term without any additional charges. Points to keep in mind before availing this service:

• The customer should not be delinquent.
• The request should be raised at least 5 days before the due date in case EMIs are paid through Direct Debit mode. Customers paying EMIs via other payment modes can raise the request any time before the due date.

Life Insurance

Get a Life Insurance for 1.5 times the loan amount to cover loan obligations arising out of unforeseen circumstances such as death due to accidents, illness and natural causes. During the claims process, the loan’s outstanding principal will be settled first, and then the remaining amount will be given to the nominee.

Please send a copy of the death certificate to care@homecredit.co.in and mention the customer’s name, loan account number and phone number in the subject line. You are required to share the insured person’s death certificate, insurance application form and other required documents with the service provider to process the claim.

The claim process is explained in detail on our Mobile App and Website.

Mobile Protect helps you protect your mobile phone from accidental breakage or liquid damage in the first year of purchase.

• Hassle-free repair of mobile devices in case of accidental breakage or liquid damage
• Free pick-up and delivery for repairs, at your convenience
• Completely cashless repairs
• Full repair of mobile devices up to invoice value 
• One-call or 24/7 online repair request registration
• Two repair requests during the plan period, with each request getting resolved in no more than 14 working days
• Like-to-like replacement in case the mobile device cannot be repaired

In case of mobile device breakage, follow this simple 2-step process get your device working again:

• Step 1: Register a repair request within 7 days, using one of multiple channels provided by the service provider (please refer to the protection certificate for contact details).
• Step 2: Submit the required documents and pay the necessary service fee.

Post payment and submission, the service provider will:  

• Schedule and pick up your mobile device for repair
• Repair your mobile device at one of our authorized service centers
• Dispatch the mobile device back to you, all within 14 working days

Please refer to the product catalogue for detailed terms and conditions. 

In case you do not get any resolution from our partner, you can write to us at care@homecredit.co.in and we will revert within 48 hours. 

This service offers additional protection for your mobile phone beyond the manufacturer’s warranty. This service starts after your manufacturer warranty gets over. 

• Manufacturer’s warranty + 12/24 months of additional protection
• Truly cashless process with no hidden costs
• Hassle-free repair request process
• One-call or 24/7 online repair request registration process
• Free at home repairs, basis customer’s convenience
• Repairs through authorized service network technicians

Please refer to the product catalogue for detailed terms and conditions.

Follow these simple steps to raise a claim:

• Step 1 – Report the issue to the service provider within 7 days (please refer to the protection certificate for contact details)
• Step 2 – Upload invoice
• Step 3 – Schedule an appointment for technician visit, as per your convenience
• Step 4 – Verified technician visits as per appointment